# Order #46362... **URL:** \ **Category:** Site Feedback\ **Created:** [October 25, 2021, 4:06pm UTC](https://forum.gbfans.com/t/order-46362/22626 "2021-10-25T16:06:08Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![peterparker523](https://forum.gbfans.com/letter_avatar_proxy/v4/letter/p/848f3c/32.png) [@peterparker523](https://forum.gbfans.com/u/peterparker523)\ **Post date:** [October 25, 2021, 4:06pm UTC](https://forum.gbfans.com/t/order-46362/22626/1 "2021-10-25T16:06:08Z")
Hello, I ordered a bunch of items by for Halloween delivery, stated there were 3 packages. I’ve received one, and been charged for a second. I’m guessing now since they haven’t been shipped, I won’t be getting them on time, and I’d like them cancelled if that’s the case. I’ve tried emailing webmaster, payment, and even reached out on Twitter multiple times with no response. Please advise. Thanks! ---
**Author:** ![kingpin](https://forum.gbfans.com/user_avatar/forum.gbfans.com/kingpin/32/187259_2.png) [@kingpin](https://forum.gbfans.com/u/kingpin)\ **Post date:** [October 25, 2021, 5:49pm UTC](https://forum.gbfans.com/t/order-46362/22626/2 "2021-10-25T17:49:09Z")
When did you place your order, Peter? Halloween is typically the busy season for orders through the GBFans store, and probably even more busy than usual with _[Ghostbusters: Afterlife](https://www.gbfans.com/shop/ghostbusters-afterlife)_ coming out in less than a month. ---
**Author:** ![peterparker523](https://forum.gbfans.com/letter_avatar_proxy/v4/letter/p/848f3c/32.png) [@peterparker523](https://forum.gbfans.com/u/peterparker523)\ **Post date:** [October 27, 2021, 8:19pm UTC](https://forum.gbfans.com/t/order-46362/22626/3 "2021-10-27T20:19:21Z")
> [@Kingpin post\_id=4958098 time=1635184149 user\_id=76](#): > > When did you place your order, Peter? > > Halloween is typically the busy season for orders through the GBFans store, and probably even more busy than usual with _Ghostbusters: Afterlife_ coming out in less than a month. Hello! I ordered on 10/8/21. The shop page stated that orders would make Halloween delivery, but wouldn’t be shipped out until 10/18. Only (2) of the (6) items were shipped early enough. I just had another item ship, but will not arrive until 11/1, and the flight suit/gloves I ordered haven’t even been shipped. I only ordered because the site stated they would make it on time. Had it not said that, I wouldn’t have ordered. I really like the site, and appreciate aggregating all the items to buy in one place, but I’d like to cancel the third part of my order, please. ---
**Author:** ![peterparker523](https://forum.gbfans.com/letter_avatar_proxy/v4/letter/p/848f3c/32.png) [@peterparker523](https://forum.gbfans.com/u/peterparker523)\ **Post date:** [December 16, 2021, 5:44pm UTC](https://forum.gbfans.com/t/order-46362/22626/4 "2021-12-16T17:44:14Z")
Any update here? ---
**Author:** ![kingpin](https://forum.gbfans.com/user_avatar/forum.gbfans.com/kingpin/32/187259_2.png) [@kingpin](https://forum.gbfans.com/u/kingpin)\ **Post date:** [December 17, 2021, 1:11am UTC](https://forum.gbfans.com/t/order-46362/22626/5 "2021-12-17T01:11:50Z")
A recent issue which has impacted some store orders is that the company that manufactures the jumpsuits sold in the GBFans store had sold out completely of its available stock (AJ briefly mentioned this [here](https://www.gbfans.com/forum/viewtopic.php?f=55&t=48654) in response to a different topic). He’s currently waiting to hear back on when more suits will become available. This is likely the result of lots of customers looking to put together Ghostbusters costumes these year, in addition to the company’s normal non-Ghostbusters-related business. The only thing I can suggest is keep one eye open on the [Site Updates](https://www.gbfans.com/forum/viewforum.php?f=55) sub-forum for an eventual update on uniform restocks. ---
**Author:** ![peterparker523](https://forum.gbfans.com/letter_avatar_proxy/v4/letter/p/848f3c/32.png) [@peterparker523](https://forum.gbfans.com/u/peterparker523)\ **Post date:** [December 17, 2021, 4:41pm UTC](https://forum.gbfans.com/t/order-46362/22626/6 "2021-12-17T16:41:43Z")
Thanks for the reply. At this juncture is it possible to cancel? Your homepage stated that “Would arrive by Halloween” but buried in the FAQ you stated “may take longer.” ---
**Author:** ![peterparker523](https://forum.gbfans.com/letter_avatar_proxy/v4/letter/p/848f3c/32.png) [@peterparker523](https://forum.gbfans.com/u/peterparker523)\ **Post date:** [April 12, 2022, 6:18pm UTC](https://forum.gbfans.com/t/order-46362/22626/7 "2022-04-12T18:18:11Z")
> [@Kingpin post\_id=4963815 time=1639703510 user\_id=76](#): > > A recent issue which has impacted some store orders is that the company that manufactures the jumpsuits sold in the GBFans store had sold out completely of its available stock (AJ briefly mentioned this [here](https://www.gbfans.com/forum/viewtopic.php?f=55&t=48654) in response to a different topic). He’s currently waiting to hear back on when more suits will become available. > > This is likely the result of lots of customers looking to put together Ghostbusters costumes these year, in addition to the company’s normal non-Ghostbusters-related business. > > The only thing I can suggest is keep one eye open on the [Site Updates](https://www.gbfans.com/forum/viewforum.php?f=55) sub-forum for an eventual update on uniform restocks. I just got charged. 6 months later. I have absolutely no use for this anymore. Can we please cancel? This is borderline shady business practice. ---
**Author:** ![kingpin](https://forum.gbfans.com/user_avatar/forum.gbfans.com/kingpin/32/187259_2.png) [@kingpin](https://forum.gbfans.com/u/kingpin)\ **Post date:** [April 12, 2022, 6:44pm UTC](https://forum.gbfans.com/t/order-46362/22626/8 "2022-04-12T18:44:13Z")
Orders are only cancelled in the circumstances where the supplier is unable to provide the item/s to AJ to fill the order: [Frequently Asked Questions](https://www.gbfans.com/shop/faq/#10) ---
**Author:** ![peterparker523](https://forum.gbfans.com/letter_avatar_proxy/v4/letter/p/848f3c/32.png) [@peterparker523](https://forum.gbfans.com/u/peterparker523)\ **Post date:** [April 12, 2022, 7:43pm UTC](https://forum.gbfans.com/t/order-46362/22626/9 "2022-04-12T19:43:40Z")
> [@Kingpin post\_id=4968829 time=1649789053 user\_id=76](#): > > Orders are only cancelled in the circumstances where the supplier is unable to provide the item/s to AJ to fill the order: > > [Frequently Asked Questions](https://www.gbfans.com/shop/faq/#10) May I please cancel this order? It’s been 6 months. I have no use for this anymore. When I ordered, it was claimed that the order would make it before Halloween. ---
**Author:** ![kingpin](https://forum.gbfans.com/user_avatar/forum.gbfans.com/kingpin/32/187259_2.png) [@kingpin](https://forum.gbfans.com/u/kingpin)\ **Post date:** [April 12, 2022, 9:04pm UTC](https://forum.gbfans.com/t/order-46362/22626/10 "2022-04-12T21:04:44Z")
> [@peterparker523 post\_id=4968830 time=1649792620 user\_id=58021](#): > > May I please cancel this order? It’s been 6 months. As I said in the post immediately above your newest one, orders are only cancelled if the supplier is unable to provide the item, which is not the case in this instance.