# order/ship date question

**URL:** <https://forum.gbfans.com/t/order-ship-date-question/15405>\
**Category:** Site Feedback\
**Created:** [June 5, 2020, 3:52pm UTC](https://forum.gbfans.com/t/order-ship-date-question/15405 "2020-06-05T15:52:23Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Heatley2001](https://forum.gbfans.com/letter_avatar_proxy/v4/letter/h/b3f665/32.png) [@Heatley2001](https://forum.gbfans.com/u/Heatley2001)\
**Post date:** [June 5, 2020, 3:52pm UTC](https://forum.gbfans.com/t/order-ship-date-question/15405/1 "2020-06-05T15:52:23Z")

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So I ordered 2 things on 6/1 and both things were in stock and still are in stock with no lead time marked beside either one of them.

Said would ship 6/5 then changed to the 12th then changed to the 10th now has changed to the 16th.

Im not sure why it keeps changing so much.

anyone have any ideas?

Thank you.

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**Author:** ![kingpin](https://forum.gbfans.com/user_avatar/forum.gbfans.com/kingpin/32/187259_2.png) [@kingpin](https://forum.gbfans.com/u/kingpin)\
**Post date:** [June 7, 2020, 3:11am UTC](https://forum.gbfans.com/t/order-ship-date-question/15405/2 "2020-06-07T03:11:38Z")

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What were the items? It sounds like they’re subject to a rolling estimate, which suggests they’re special-order items.

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**Author:** ![Heatley2001](https://forum.gbfans.com/letter_avatar_proxy/v4/letter/h/b3f665/32.png) [@Heatley2001](https://forum.gbfans.com/u/Heatley2001)\
**Post date:** [June 7, 2020, 3:42am UTC](https://forum.gbfans.com/t/order-ship-date-question/15405/3 "2020-06-07T03:42:18Z")

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1 [Power Cell / Cyclotron Ribbon Cable Connection](https://www.gbfans.com/shop/power-cell-cyclotron-ribbon-cable)

1 Amplified Sound Board

both showed in stock with nothing showing about special order or lead time

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**Author:** ![kingpin](https://forum.gbfans.com/user_avatar/forum.gbfans.com/kingpin/32/187259_2.png) [@kingpin](https://forum.gbfans.com/u/kingpin)\
**Post date:** [June 7, 2020, 5:21pm UTC](https://forum.gbfans.com/t/order-ship-date-question/15405/4 "2020-06-07T17:21:12Z")

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Those do sound like special-order items. I’ll forward this link to AJ.

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**Author:** ![aj-quick](https://forum.gbfans.com/user_avatar/forum.gbfans.com/aj-quick/32/187072_2.png) [@aj-quick](https://forum.gbfans.com/u/aj-quick)\
**Post date:** [June 7, 2020, 6:40pm UTC](https://forum.gbfans.com/t/order-ship-date-question/15405/5 "2020-06-07T18:40:50Z")

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I understand your order is very important.

We recently had over 1000 items come into stock, with several hundred orders now being able to be shipped out that were previously waiting. All these orders for customers that have been waiting prior to May are shipping first and have the priority to go out before yours. I am the only person who is capable of shipping, ordering, designing, customer support.. etc. On top of that, we are still in the middle of a pandemic which has slowed down the supply chain.

I appreciate your patience. It will ship as soon as I am able to get to it.

For your own sanity, I recommend not looking at the ship dates too closely.

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**Author:** ![Heatley2001](https://forum.gbfans.com/letter_avatar_proxy/v4/letter/h/b3f665/32.png) [@Heatley2001](https://forum.gbfans.com/u/Heatley2001)\
**Post date:** [June 7, 2020, 9:15pm UTC](https://forum.gbfans.com/t/order-ship-date-question/15405/6 "2020-06-07T21:15:07Z")

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sounds good. thank you.

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**Author:** ![echo419](https://forum.gbfans.com/letter_avatar_proxy/v4/letter/e/77aa72/32.png) [@echo419](https://forum.gbfans.com/u/echo419)\
**Post date:** [June 11, 2020, 7:49pm UTC](https://forum.gbfans.com/t/order-ship-date-question/15405/7 "2020-06-11T19:49:41Z")

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Thanks for the hard work AJ
