This topic was created to leave feedback for Joseph Kerezman (Captain America) (CostumeCostumeCostume).
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Just wanted to put in my 2 cents on Joe Krezeman… When I ordered my patches, two days later they were in my hands. Hands down the most movie accurate patches I have ever seen. I didn’t think they were too expensive, 'cause I got exactly what I wanted… He was also very helpful and answered all of my questions.
J Kerezman - excellent person to deal with. Turn around time was 1 month and 28 days, but that teaches me to wait until August 30 to order my accurate GB II uniform. Never wait till the busy season to order anything is what I preach to others, what do I do wait till busy season to order. Granted I wasn’t expecting it for Halloween, but was very excited when it showed up on Thurs. Oct. 28. Definetely order from this guy. He’s gonna get my order for a trap or a GB I uniform very very soon.
J Kerezman- I bought a no-ghost patch and 2 personalized nametags from him even after my friend had said it took 2 months for his stuff. I had mine about 2 1/2 weeks after the order was placed. I think that’s a pretty reasonable amount of time for personalized nametags. I would definitely buy from him again, but anyone that is thinking about it, I would suggest purchasing as far in advance as possible.
Pros- Excellent craftmanship! Top quality! With the wait. I?d do business with him again. Great artist and propmaker. A+++
Cons- somewhat little to no contact after order. :? This caused a little confusion in me as I was left wondering for a month or so wither or not he got my order or not. Even a small/short PM from him during this time would have worked wonders for me. I can understand if something is taking longer then expected, and I can be very patient. But I need to know whats going on…and if there are delays?I need to know.
All in all, Awesome work?positive feedback left. I?m a Satisfied customer.
Ordered a no ghost patch, and a nametag, and it was here within a week! I was getting worried after I didn’t receive any other emails than the payment confirmation e-mail, but sure enough they came in the mail a few days later :). Excellent quality, I would order from him again; once I get my suit, I’m going to sew these beauties on. 8)
I was looking for things to complete my costume, so I sent J Kerezman Costumes an email on October 11th asking if I made an order, would it be there for Halloween. I received an email right back saying yes, I would get it before Halloween. So that same day I ordered:
1 DyedWebBelt Custom Dyed Web Belt @ $ 19.99 = $ 19.99
1 SpenglerNameTag Spengler Name Tag @ $ 12.00 = $ 12.00
1 NoGhost1 No Ghost Patch @ $ 8.00 = $ 8.00
So, after shipping my order came to $48.49
Long story short, it didn’t come the Friday before Halloween for my big party. No big deal, I was excited to have it for Halloween. Saturday, Nothing. Monday, Nothing. It never came on Halloween.
I emailed them back and they said they were very sorry, that I was going to get a full refund on my Credit Card and to just keep the order when it came for my trouble. They said my refund would be on my card by the end of the week.
So, it has been more than a week. No package, and no refund. I keep sending emails, and even called an left a message - no response. I have been very civil and understanding in all of my communication (I have saved everything) but this is getting ridiculous now.
Has anyone else had trouble with them? Any advice on what to do?
I too have ordered from him. I have had problems too. I got his stuff off from e-Bay. My patches did not come on the time he stated either. He kept telling me in a couple of days. They never came so then I told him if they did not arrive by the end of the week I WILL have my credit card company dispute the charges. They finally did arrive. A friend of mine ordered from him and had no problems. So its either hit or miss with this guy. So you could either give him one last chance or do what I did. Good luck! Let me know how it goes!
Dispute the charges with your credit card company before its too late to do anything about it. I think you’ve given him enough chances to make good and if he’s ignoring your inquiries then even more so.
Don’t let him burn you, there are other more reputable people out there.
Not sure if any one else has had any dealings with this guy but he totally ripped me off. Soon as I placed my order he started Ignoring all my emails. Now I’m $129 plus postage to the U.K out of pocket. Total conman. Beware!
i think this might violate aj’s rules but im not sure
i dont know what to tell you other than do your research when you are going to but out big dollars like that. if you would have done a search about him on here or proptopia you would have found alot of info about that guy.
Yeah I bought a custom nametag from him and it took FOREVER to get, but once I did it was very nice, i’ve also heard other things about him, negative mostly, about responding to e-mails or even sending promised goods.
All I can say is keep trying to contact him, and depending on how you paid, him, E.G. PayPal, start up a dispute or something so you could get your money back and give him the bad credit and online rep he’s working up for himself. Good luck.
-Thiago
PS Sorry AJ if this was wrong to respond to, but anybody getting that much $$ ripped deserves a response.
The other thing to consider here is you haven’t given us any kind of time line here. How long have you been waiting? Sometimes it takes him a bit of time to make something. If you ordered a uniform than that could take longer than if you ordered a patch.
Kerezman usually comes through, it takes him time and he isn’t the best when it comes to communication but he has been around forever and is fairly reputable. Don’t panic just yet, I’m sure things will be fine.
Apology to AJ if this crosses any established rules.
I’ve heard some negative things about Kerezman too, but I ordered a logo and nametag from him and got them about a week later. My advice is to hold out a while longer. I don’t think he would ‘con’ you altogether, but he might take a long time and be a jerk by not responding.
pvj makes a good point, how long have you been waiting and what is your order? mine took a really long time to get too. but in one of his emails he said that there was a hold up on either the belt or the yellow hose, i dont remember which. but i think it took me two months and all i ordered was the patch and belt with accessories. hes not a con, just slow
Excellent craftmanship! Top quality! With the wait. I?d do business with him again. Great artist and propmaker. A+++