Magnoli suit failure

Last October I purchased one of the magnoli GB 1 suits, it was delivered in march and I began to use it for events. In June one of our members noticed the coloring was off, it has faded to almost a yellowish white and you can see where my belt, elbow pads and legs were tucked into my boots are the original color. this suit has never been washed or stored anywhere near sunlight. This happened after 2 outdoor events lasting about 5-6 hours each. I contacted Magnoli and after 2 weeks of back and forth they not only refuse to replace it, they offered me a 30% discount on another $300 suit as a “gesture of good faith” I am having a hard time dropping another almost $300 for something that I recently bought that failed me. Has anyone else had fading issues with their suit. Here is a link to a google folder with pictures of the damage.

https://drive.google.com/drive/folders/12u7DAFP-Pi5pAerKoDESDJcsHGfWc4pe?usp=share_link

I’ve had all of their main suits. I think I got my first one probably in 2021. My fiancé also has a Magnoli '84 suit, and thus far, I haven’t experienced any fading with any of them. Sorry to hear about yoru experience.

Yes – I kept mine folded on a shelf that was under a window, and at the end of this past summer when I went to put it on the part that was exposed was a different color than the rest of it. This didn’t happen with any of the other clothes. But I didn’t address it with Magnoli - I was really disappointed and just ended up throwing it away. I have an Ectowear suit that I like the fit and coloring of better anyhow.

This one was stored in a closet when not being used and has seen sun exposure for maybe 12 hours over two different event events on separate days there is no way it should have faded that badly

Is your jumpsuit the distressed version? It appears to be looking at the pictures. If it is, perhaps its an issue with the distressing operation?

I have 3 of their suits. GB1 (not distressed) and one each of GB2 suits. Worn them outside in public multiple times. Love them all, no issues whatsoever. Going to order the deluxe jumpsuit next. Stored all together in a plastic Rubbermaid tote when not wearing them.

I have also bought the belt (distressed), fobs, boots and parka (which is unbelievably awesome) and everything went smooth with those too. Sorry to hear that you have that issue. With my experience, it seems to be almost a one-off problem, or at least a very uncommon problem.

Their customer service is alright. They are located in New Zealand, so the delays in email replies is understandable to me. I think it would behoove them to ask for it back so they can inspect it in person, instead of just relying on pictures. Hopefully you get a better resolve in the future.

No signs of fading on mine at this time. Total bummer for anyone who has had this happen. A question for anyone who knows: would it be possible to re-dye one of these suits, and have it look okay?

Magnoli is making things right… top notch customer service from Indy and his team!