Matty collector sub renewal email

Hi just looked at my emails and got an email saying that my sub is up for renewal and I should look for my shipment email soon. The email did not state that it was a club ecto figure (don’t have an he man one). I thought the next figure will not be out until may.

Has anyone else got one of these emails

Thanks.

I got one too. Im not sure why.

Got the same to

Their e-mail system sucks. Unless you get a subscription renewal failure, I’d just ignore them.

Sent an email so will wait for a reply.

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+1. Saw it this morning and the first thing I thought was: I don’t remember there being an April GB figure (especially since they apparently pushed back the 12 inch 2-pack and haven’t bothered to say why.)

It looks like they took the issue that was raised last month, when we all received “Club Eternia” emails instead of “Club Ecto”, because now it just says “club” without specifying. Too bad that doesn’t help the situation when those of us only in Club Ecto shouldn’t be getting an email at all this month. DR sucks Matty. It can’t be that hard to find a better provider.

just got this from matty

Thank you for contacting the MattyCollector.com online store.

We apologize for the inconvenience. Unfortunately, we are unable to

assist you with this issue at the MattyCollector.com online store.

Please contact customer support at:

1-800-524-TOYS (1-800-524-8697)

Sincerely,

Jayson D.

MattyCollector.com online store

Customer Service

wow thanks for the help.

as i live in the uk i wont be calling them but its proberly a mistake.

I don’t think there’s going to be a figure shipping. I think that was just a generic part of the email. Rather, the subscription will be renewing itself so you’ll be charged the $20 for each one you have. I think it’ll happen around the 7th? Don’t worry you won’t be getting any figs :wink:

does anyone know what the figure in May is going to be?

I just sent another email back to them saying I live in the UK and don’t won’t to call the usa and their email de say contact this address if I had any problems.

Being a bit cheeky and its properly nothing.

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