That is like a preauthorization to see if you have the money available. You will be charged again when the figures actually ship.
shouldn’t they have shipped already though? wasn’t that one of the perks? that they shipped to us days in advanced, so many of us will have them by the actual release day?
I just logged into my order history and it says that the order is in process. I’m assuming that means it’s being prepared for shipment.
got another “subscription renewal failure” for Club Eternia yesterday… 
Make sure everything in your payment info is up to date on the website.
Your profile payment info, and your subscription stuff specifically (do both).
Once I did this, mine corrected itself.
Guys. Your subscription will renew every month that something ships.
It may say Club Eternia… but that’s just because their programmers didn’t anticipate ever having another subscription service created for the website and didn’t set it up with a variable name.
I think some people were referring to the “Subscription Renewal Failure” notice, AJ.
why would the subscription renew every month? I thought it was a once a year thing? are we getting charged every month? we dont get a figure every month, I’m frightened and confused… hold me.
This subscription comes with great perks!
Fear is a great perk?
Fear is a great motivator… Got my subscription renewal notice on Sat morning, now I’ve just got to sit and wait. Sorry for all you guys who are having issues with matty, god they really don’t make this stuff easy do they?
Ok, made sure I have the right credit card info on the subscription order and sent an email to customer service to be sure that all will be well for the sale this week.
Has anyone else received their shipping confirmations yet?
wow, I actually have good news! I got a shipping confirmation!
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Ghostbusters 2011 Subscription March Figures
It doesn’t renew every month. It “renews” each time they send you a figure. Its a stupid way of saying that they’re charging you for the next release.
Finally got my shipping confirmation fo both figures. Guess I can go to work and not worry now.
Exact same thing happened to me. I logged in, changed the cc info and then called to confirm the change had gone through and I got the same statement thrown at me “you will receive an email in 24-48 hours”. Well it has been 3 days and I haven’t gotten an email or had money taken out of my account. I’m beginning to get a little nervous. Louis I can live without, but Ray is one of the reasons I signed up for it to begin with. Hope I don’t miss out on him 
Did you give them a call today? I got my confirmation on Saturday and I see the funds have been taken, and I got my shipping info too. I would call matty and ask if I were you. I hope it all works out man.
I got a renewal Email, but they haven’t charged my card or given me a shipping confirmation. I’m getting pissed off.
I called Matty yesterday, and was pretty much told “we’re working on it.” Still waiting on an email. At least I talked to someone and should be able to use that against em if the whole mess falls through.