Order ID 34171 damaged

Who do I need to talk to about getting a replacement or something? I ordered a shell and I don’t know if it’s from the pull or transit, but my shell is cracked. Also I ordered a motherboard for it and it doesn’t fit the shell.

AJ would be the person to speak to, as he handles all the orders. Can you post a photo of the damage, and of the motherboard not fitting the shell?

So how would I post pictures from my phone? Do I have to use a image hosting site first to upload the pictures?

Ok I’ll post some tonight

Yes. I’d suggest flickr or imgur as a couple of options for hosting photos.

Pack damage https://imgur.com/gallery/0SdwbLz

Ok for some reason it wont let me post the actual picture but the link directs it to the damage

[b]Mod Edit[/b]:

image

I see, does it flex when touched?

It does a little and I can see some light shinning through it. AJ and I have already been talking about this.

Good to hear you’ve got a line of dialogue with AJ. I was hoping it was just a shell defect, but what you’ve detailed is pretty clear.